What is your policy on returns & refunds?

Generally we do not refund for any purchase, however we are happy to exchange an incorrect size or where an item has a manufacturers fault.  All items must be returned in the condition they were received in.  We will not exchange if the product has obviously been used and ask that you do not remove tags or throw away packaging until you have carefully tried items on your dog to ensure the correct fit.

Exchanges must be made within 14 days of receiving your order and return postage costs are your responsibility.  All returns should be sent to Modpet Australia, PO Box 781, Cherrybrook, NSW, 2126, Australia.

Can you send me wholesale information?

We offer a wide range of products for wholesale to pet related businesses.  If you would like us to send you our wholesale information please complete the following form - http://modpetwholesale.com/WholesaleEnquiries.html.